Ordering Online
Last updated January 26, 2026
HOW ONLINE ORDERING WORKS
The steps below apply to AGO customers only.
1. CHOOSE YOUR PATH: ALL-IN-ONE KIT VS. SHOP ALL
Option A: All-in-One Kits (Quiz Route)
- Start on the Home Page and take the short AGO quiz.
- Before viewing your recommended kit, you will be prompted to enter your ZIP code so that only products legally available in your area are shown.
- Your customized kit is built around your goals, experience level, and budget, and may include a firearm (FFL item), ammo (where allowed), and compatible accessories.
Option B: Shop All (Browse Route)
- Prefer to browse? Go directly to Shop All.
- You will be prompted to enter your ZIP code so that the catalog only displays inventory legally available to you based on your location.
- You can build your own setup from firearms, ammo (where allowed), accessories, and AGO apparel.
- Both FFL and Non-FFL items can be added to the same cart.
2. FFL VS. NON-FFL ITEMS & SHIPPING
At checkout, you'll enter your home shipping address and use our automatic FFL selector for any products requiring a licensed transfer.
FFL Items
- Firearms and, in certain states, ammunition
- Must ship to a licensed FFL dealer
- You'll select or confirm your local FFL during checkout
Non-FFL Items
- Accessories, apparel, training gear, and general AGO merchandise
- Ship directly to your home
3. ORDER CONFIRMATION & TRACKING
Once your order is placed:
- You'll receive an order confirmation email and tracking updates inside your AGO account dashboard.
- Non-FFL items ship directly to your home.
- FFL items ship to your selected gun store/FFL, with delivery status updates throughout the process.
4. PICKING UP YOUR FIREARM AT THE FFL
When your firearm arrives at the FFL:
- Most dealers call customers within one business day.
- If not, you can call the FFL directly to arrange pickup.
Bring the following:
- A valid government-issued photo ID (and any state-required permits where applicable)
- Your AGO order confirmation or receipt
- Payment for the FFL transfer fee (typically $25–$75, determined by the FFL)
Confirm with the FFL in advance:
- Acceptable forms of ID
- Transfer fee amount
- Any additional state-required documents
5. BACKGROUND CHECK & REQUIRED FORMS
At the FFL, you will complete:
- ATF Form 4473
- A NICS background check or state-level equivalent
Your state may also require:
- Waiting periods
- Additional forms
- Safety quizzes or certifications
The FFL will guide you through the entire compliance process.
6. AFTER PICKUP: YOUR AGO OWNERSHIP JOURNEY
Your firearm pickup is just the beginning — AGO is built to support you through long-term ownership.
After completing your transfer:
- Log in to your AGO account to begin your personalized learning path, including home defense guidance, CCW resources, safety modules, and recommended local training courses.
- Receive ongoing education, product insights, and exclusive member content to help you build confidence and proficiency.
Your AGO account also helps you continue building your setup:
- Explore Shop All for storage solutions, optics, holsters, cleaning kits, apparel, ammo (where allowed), and compatible upgrades for your firearm.
- Your personalized recommendations update automatically as you grow in your ownership journey.
7. AGE & LEGAL ELIGIBILITY (FFL & NON-FFL ITEMS)
By placing an order on AGO, you confirm that:
- You are at least 21 years old and legally able to enter into a contract.
- You are not prohibited from purchasing or possessing firearms or ammunition.
- For FFL items:
- You are 21+ for handguns and any products where your state requires a minimum age of 21.
- You are 18+ for rifles and shotguns where legally permitted.
- For Non-FFL items, you are 18+ and legally qualified to purchase such products.
You are responsible for complying with all federal, state, and local regulations.
RETURNS
All sales are final and no refund will be issued. For additional information, please visit our Returns page.
QUESTIONS
If you have any questions about this policy or online ordering, please contact: info@americangunowners.com
For more details about American Gun Owners (AGO), please refer to our full Terms & Conditions page.